Frequently Asked Question
How long will it take to notify me when my pet leaves the Safe Zone?
Last Updated 4 years ago
Your tracker is set to scan for the Safe Zone every 60 seconds when movement is detected. Once the tracker determines you have left the Safe Zone it will connect to the network and provide the Pintrac server with the tracker location information. Typically, you will be notified within 1 to 2 minutes of your pet either leaving or entering a Safe Zone. Timing may also be impacted depending on your cellular network coverage.