Pintrac, JEXtream Customer Support

Click on the category to browse FAQs.

JEXtream FX20 (3)

FX20 WIFI6 Router + App

Issue & answer : Cannot access the internet

Issue & answer : Ethernet Cable Connection

Issue & answer : Not showing the router’s Wi-Fi SSID
MDM (4)

Pintrac MDM Solutions

Can I bulk upload devices?

Can I have more than one user assigned to a single contact phone number?

Does my data traffic go through the MDM server?

How often will the device check in with the server?
Pet Tracker (31)

Metro by T-Mobile

Do I need to setup a Safe Zone?

How are my pets steps counted?

How big can I make my Safe Zone?

How do I install the battery?

How do I share a tracker with a friend or family member?

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