Frequently Asked Question

How does the tracker know where my pet is located?
Last Updated 4 years ago

The Pintrac Pet Tracker uses advanced GPS and 4G LTE technology to determine your pet’s location. GPS requires visibility to multiple satellites to ensure location accuracy. GPS can be hindered by buildings, vegetation, etc. If GPS coverage is poor or unavailable the tracker will attempt to use Wi-Fi location services by surrounding access points. If both GPS and Wi-Fi location services are poor the device will provide a broad location update.

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