Frequently Asked Question
How often does the activity report update?
Last Updated 4 years ago
In general step counts are not real-time. The step count is only updated to the server/app when the following conditions occur.
- If the battery level drops from 100%, 80%, 60%, 40%, etc.
- If the pet goes out of the safe zone or an alert is triggered
- If Live tracking is being performed
- At the end of the day